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Function Description of Reservation Mini - programs
时间:2025-01-03

We have developed several reservation mini - programs in the past two years. Generally, reservation mini - programs have the following functions: **User - end** - **Information Display**: Present the enterprise's service items, product details, prices, introductions of service staff, user reviews, etc., to assist users in understanding and making choices. - **Reservation Function**: Users can select specific reservation times, locations, service staff, etc., according to their needs. It supports reservation in different time dimensions such as daily, weekly, and monthly. - **Online Payment**: For paid services, users can complete the payment process through WeChat Pay. - **Personal Center**: Users can manage their personal information, such as contact information, address, avatar, etc. They can also view their reservation records, order status, consumption records, etc. - **Intelligent Reminder**: When the reservation time is approaching, remind users through message push and other means to prevent users from forgetting. - **Evaluation and Feedback**: After receiving the service, users can evaluate and provide feedback on the service quality, service staff, etc., which also helps merchants improve their services. **Merchant - end** - **Reservation Management**: Merchants can view and manage users' reservation orders, including operations such as confirming reservations, modifying reservations, canceling reservations, etc. They can also set reservation rules, such as the advance reservation time, restrictions on canceling reservations, and handling fees. - **Service Management**: Release and edit service item and product information, set service prices, durations, the number of available reservations, etc. They can also manage service staff, such as adding, deleting, modifying service staff information and work arrangements. - **Data Analysis**: Statistically analyze data such as reservation volume, order amount, user sources, popular service items, user reviews, etc., to help merchants understand their business situation, formulate marketing strategies, and optimize services. - **Marketing and Promotion**: Set up marketing functions such as coupons, points, and membership systems to attract users to make reservations and consume. Merchants can also push activity information and preferential notifications to users through the mini - program. - **Multi - store Management**: For chain enterprises or merchants with multiple service outlets, unified management of multiple stores can be achieved, including store information setting, service item allocation, and reservation order allocation. Reservation mini - programs are suitable for the following industries: beauty salons, barbershops, nail salons, housekeeping and cleaning services, automotive service industries, the catering industry, KTVs, cinemas, education and training institutions, etc., for their reservation needs.

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